This policy is subject to change, so
please check regularly for updates. This policy is in
addition to Internet Matrix Terms & Conditions.
Use of Services
1.1 Internet Matrix reserves the right to
suspend or cancel a customer's access to any or all
Services provided by Internet Matrix, where Internet
Matrix decides that the account has been inappropriately
used. Internet Matrix reserves the right to refuse
Services and/or access to its servers to anyone.
1.2 Internet Matrix offers unlimited web
space and bandwidth with some account types. By this, we
mean unlimited space for legitimate web site content and
bandwidth for visitors to view it. All files on a domain
must be part of the active website and linked to the
site. Sites should not contain any material which does
not comply with our content guidelines (see section 3)
1.3 Internet Matrix offer large numbers
of mailboxes with some account types subject to a fair
use policy. Mailboxes are intended for direct use by the
package owner and should not be resold or offered for
use by third parties. Should the number of active
mailboxes assigned to an individual package exceed 49,
Internet Matrix reserves the right to restrict the
number of mailboxes included in the package price.
1.4 Internet Matrix reserve the right to
delete mailboxes (including contents) that are deemed
inactive, i.e. have not been accessed within the last 90
days.
1.5 Internet Matrix will suspend access
to, or cancel, an account which:
1.5.1 Contains invalid or fraudulent
details.
1.5.2 Initiates a payment card
chargeback.
1.6 You agree;
1.6.1 not to re-sell or offer for the use
of third parties any part of our services, unless you
have purchased a reseller package or dedicated server.
Acceptable use guidelines
2.1 You may not use the Services:
2.1.1 in any way that breaches any
applicable regulation , Alberta, Canadian or
International law.
2.1.2 in any way that is fraudulent;
2.1.3 to host any material which is in
breach of our content guidelines (see section 3);
2.1.4 to transmit, or otherwise permit
any unsolicited or unauthorised advertising or
promotional material or any other form of similar
marketing material ,also known as SPAM or Unsolicited
Commercial E-mail (UCE)
2.1.6 to publish or otherwise distribute
Warez, copywritten or other illegal material. The onus
is on You the customer to prove that You own the rights
to publish material, not for Internet Matrix to prove
that You do not.
2.1.7 to participate in any
file-sharing/peer-to-peer activities;
2.1.8. as a file backup store. All files
uploaded to a domain on our servers must be visible and
accessible by visiting that domain, unless they are
hidden files needed to operate the website; we reserve
the right to delete files which do not match these
criteria without giving notice to you.
2.1.9 to use the server as an application
server. Using the server to generate large volumes of
email from a database is an example of activity that is
not allowed. Scripts should not attempt to manipulate
the timeouts on servers. These are set at the present
values to ensure the reliability of the server. Sites
that reset these do so because they are resource
intensive, and adversely affect server performance and
are therefore not allowed. Scripts that are designed to
provide proxy Services, anonymous or otherwise, are not
allowed
2.1.10 to use excessive amounts of server
resources. These include bandwidth, processor
utilization and / or disk space.
2.1.11 to offer HTTP downloads from your
site, other than where the files are directly related to
the subject matter of the site. We recommend you stream
any multimedia content including audio and video files.
Any downloads offered by You under this clause are
subject to sections 1.2, 2.1.6, and 2.1.10 of this
Acceptable Use Policy. Internet Matrix reserves the
right to archive any download content we do not believe
to be necessary for the normal operation of the site,
and the definition of this is entirely at the discretion
of Internet Matrix.
2.1.12 to redirect users from a non-.XXX
website to a .XXX website
Content guidelines
3.1 These content guidelines apply to any
and all services provided by Internet Matrix to You .
3.2 Material published to or transmitted
through our servers must:
3.2.1 be accurate (where stating facts);
3.2.2 comply with applicable law in
accordance with section 2.1.1 of this policy.
3.3 Material must not:
3.3.1 be defamatory of any person;
3.3.2 be obscene, offensive, or
inflammatory;
3.3.3 contain any adult material with the
exception of content hosted on .XXX domains. Adult
material includes all pornography; or otherwise lewd or
obscene content. The designation of 'adult material' is
left entirely to the discretion of Internet Matrix.
3.3.4 material hosted on .XXX domains
must not breach any of the
IFFOR policies.
These include, but are not limited to:
i. .XXX registrants must not display any
photograph, film, video, picture, or computer or
computer-generated image or picture, whether made or
produced by electronic, mechanical, or other means,
depicting child pornography as defined in the United
Nations Convention on the Rights of the child.
ii. .XXX registrants must agree to permit
automated monitoring of their sites by IFFOR or if
applicable, any other recognised third party for
compliance with IFFOR policies, including without
limitation, IFFOR policies requiring site labelling,
prohibiting child pornography, and prohibiting content
or conduct designed to suggest the presence of child
pornography. Registrants must agree not to employ
technological or other means to defeat or prevent such
monitoring.
iii. No registrant shall use or permit
use of a .XXX domain name for or in connection with
email spoofing, phishing, spam, or other forms of
malicious behaviour, in accordance with specifications
and policies issued by IFFOR from time to time.
iv. No registrant may register an abusive
string in the sTLD including, without limitation,
strings that infringe the intellectual property rights
of a third party, including common law trademark rights;
strings that are obvious variants of well-known
trademarks not belonging to the registrant; first and
last names of an individual other than the individual or
his/her agent or names that suggest the presence of
child pornography.
3.3.5 infringe any copyright, or trade
mark.;
3.3.6 be likely to deceive any person;
3.3.7 promote or assist any illegal
activity;
3.3.8 be threatening, abusive or invade
another's privacy, or cause annoyance, inconvenience or
needless anxiety;
3.3.9 be used to to misrepresent your
identity or affiliation with any person or organization
;
3.4 You must ensure that any end-user
submitted content such as forum posts or chat room
entries meet with the standards defined within this
Policy.
4. Enforcement
4.1 We will determine, in our discretion,
whether there has been a breach of this acceptable use
policy through your use of Internet Matrix Services.
When a breach of this policy has occurred, we may take
such action as we deem appropriate in accordance with
section 1.1 of this Acceptable Use Policy.
4.2 Failure to comply with this
Acceptable Use Policy constitutes a material breach of
our Terms and Conditions upon which you are permitted to
use Internet Matrix Services, and may result in our
taking all or any of the following actions:
4.2.1 immediate, temporary or permanent
withdrawal of your right to use Internet Matrix
Services;
4.2.2 immediate, temporary or permanent
removal or archiving of any content in breach of our
Content Standards (as defined in section 3 of this
Acceptable Use Policy) uploaded to our servers;
4.2.3 issue of a warning to you;
4.2.4 issue of legal proceedings against
you for reimbursement of all costs on an indemnity basis
(including, but not limited to, reasonable
administrative and legal costs) resulting from the
breach;
4.2.5 further legal action against you;
or
4.2.6 disclosure of such information to
law enforcement authorities as we reasonably feel is
necessary.
4.3 We exclude liability for actions
taken in response to breaches of this acceptable use
policy. The responses described in this policy are not
limited, and we may take any other action we reasonably
deem appropriate.
5. General
5.1 Internet Matrix have a Police Liaison
function and we are committed to assisting, and
cooperating with, all law enforcement and government
agencies in helping to reduce Internet Crime.
6. Contact Information
6.1 We are happy to answer any questions
You may have regarding Your Internet Matrix Services.
Please note that any discussions with Internet Matrix
Internet Ltd are treated in strictest confidence, so we
may need to ask You security questions to confirm that
we are speaking to the right person.
7. Privacy policy
7.1 Your right to privacy is very
important. Internet Matrix recognises that when You
choose to provide Internet Matrix with information about
Yourself, You trust Internet Matrix to act in a
responsible manner. We believe this information should
only be used to help Internet Matrix provide You with a
better Service. That's why we have put a policy in place
to protect Your personal information.
Please note: by signing up for any of
Internet Matrix Services You agree to be bound by all
Internet Matrix terms and conditions.
(Define: 'Services' = all
products/services offered by Internet Matrix Inc.)
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